royalhouserealty.com informs you about its Privacy Policy regarding the processing and protection of personal data of users and clients that may be collected through navigation or service contracting via the website royalhouserealty.com.
In this regard, the Controller guarantees compliance with the current regulations on personal data protection, as reflected in the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).
The use of the website royalhouserealty.com implies the acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Identity of the Controller
Email: info@royalhouserealty.com Website: royalhouserealty.com
Principles Applied in Data Processing
In the processing of your personal data, the Controller will apply the following principles which comply with the requirements of the new European data protection regulation:
- Principle of lawfulness, fairness, and transparency: The Controller will always require consent for the processing of your personal data, which may be for one or more specific purposes about which you will be informed in advance with absolute transparency.
- Principle of data minimization: The Controller will only request data that is strictly necessary for the purpose or purposes for which it is requested.
- Principle of storage limitation: Data will be kept for the time strictly necessary for the purpose or purposes of the processing. The Controller will inform you of the corresponding storage period according to the purpose. In the case of subscriptions, the Controller will periodically review the lists and delete those records that have been inactive for a considerable time.
- Principle of integrity and confidentiality: Your data will be processed in such a way that its security, confidentiality, and integrity are guaranteed. You should know that the Controller takes the necessary precautions to prevent unauthorized access or misuse of its users’ data by third parties.
Obtaining Personal Data
To browse royalhouserealty.com, it is not necessary for you to provide any personal data. The cases in which you do provide your personal data are as follows:
- When contacting through the contact forms or sending an email.
- When initiating negotiation procedures for any of the properties for sale.
- When declaring an interest in advertising a property on our website.
- When making a comment on an article or page.
Your Rights
The Controller informs you that regarding your personal data, you have the right to:
- Request access to the stored data.
- Request a rectification or cancellation.
- Request the limitation of its processing.
- Object to the processing.
- Request the portability of your data.
The exercise of these rights is personal and therefore must be exercised directly by the interested party, by requesting it directly from the Controller. This means that any client, subscriber, or collaborator who has provided their data at any time can contact the Controller and ask for information about the data they have stored and how it was obtained, request the rectification of the same, request the portability of their personal data, object to the processing, limit its use, or request the cancellation of that data in the Controller’s files.
To exercise your rights of access, rectification, cancellation, portability, and opposition, you must send an email to info@royalhouserealty.com along with legally valid proof such as a photocopy of your ID or equivalent.
You have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.
Purpose of Personal Data Processing
When you connect to the royalhouserealty.com website to send an email to the Controller, subscribe to its newsletter, or make a contract, you are providing personal information for which the Controller is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed, and stored by royalhouserealty.com, only as described in the Legal Notice and in this Privacy Policy.
The personal data and the purpose of the processing by the Controller differ depending on the information capture system:
- Contact forms: The Controller requests personal data which may include: Name and surname, email address, telephone number, and your website address in order to respond to your inquiries. For example, the Controller uses this data to respond to your messages, doubts, complaints, comments, or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other query you may have that is not subject to the conditions of the website or the contract.
There are other purposes for which the Controller processes your personal data:
- To ensure compliance with the conditions set out in the Legal Notice and in the applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
- To support and improve the services offered by royalhouserealty.com.
- To analyze navigation. The Controller collects other non-identifying data that is obtained through the use of cookies that are downloaded to your computer when you browse the website, the characteristics and purpose of which are detailed in the Cookie Policy.
- To manage social networks. The Controller has a presence on social networks. If you become a follower on the Controller’s social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies, and access regulations that belong to the social network in question and that you have previously accepted.
You can consult the privacy policies of the main social networks at these links:
- YouTube
The Controller will process your personal data for the purpose of correctly managing its presence on the social network, informing you of its activities, products, or services, as well as for any other purpose that the regulations of the social networks allow. In no case will the Controller use the profiles of followers on social networks to send advertising on an individual basis.
Security of Personal Data
To protect your personal data, the Controller takes all reasonable precautions and follows the best industry practices to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website is hosted by GoDaddy. The security of your data is guaranteed, as they take all the necessary security measures for it. You can consult their privacy policy for more information.
Content from Other Websites
The pages of royalhouserealty.com may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.
Cookie Policy
For this website to function correctly, it needs to use cookies, which is information that is stored in your web browser.
On the Cookie Policy page, you can consult all the information regarding the policy of collection, purpose, and treatment of cookies.
Legitimation for Data Processing
The legal basis for the processing of your data is consent. To contact the Controller, subscribe to a newsletter, or make comments on this website, you must accept this Privacy Policy.
Categories of Personal Data
The categories of personal data that the Controller processes are:
- Identifying data.
Retention of Personal Data
The personal data you provide to the Controller will be kept until you request its deletion.
Recipients of Personal Data
- Mailchimp The Rocket Science Group LLC d/b/a, with a registered address in the USA. More information at: https://mailchimp.com The Rocket Science Group LLC d/b/a processes the data for the purpose of providing its email marketing services to the Controller.
- Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). More information at: https://analytics.google.com Google Analytics uses “cookies,” which are text files placed on your computer, to help the Controller analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.
You can also see a list of the types of cookies used by Google and its partners and all the information regarding their use of advertising cookies.
Web Navigation
When browsing royalhouserealty.com, non-identifying data may be collected, which may include IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.
The website uses the following third-party analysis services:
- Google Analytics
- DoubleClick by Google
The Controller uses the information obtained to get statistical data, analyze trends, administer the site, study navigation patterns, and to collect demographic information.
Accuracy and Veracity of Personal Data
You undertake that the data provided to the Controller is correct, complete, accurate, and current, as well as to keep it duly updated.
As a User of the website, you are solely responsible for the veracity and correctness of the data you submit to the site, exonerating the Controller from any responsibility in this regard.
Acceptance and Consent
As a User of the website, you declare that you have been informed of the conditions on the protection of personal data, and you accept and consent to the processing of said data by the Controller in the manner and for the purposes indicated in this Privacy Policy.
Revocability
To exercise your rights of access, rectification, cancellation, portability, and opposition, you must send an email to info@royalhouserealty.com along with legally valid proof such as a photocopy of your ID or equivalent.
The exercise of your rights does not include any data that the Controller is obliged to keep for administrative, legal, or security purposes.
Changes to the Privacy Policy
The Controller reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.
These policies will be in force until they are modified by others duly published.
