PRIVACY NOTICE - Royal House Realty

PRIVACY NOTICE

HOMES & PROPERTIES, S.A. DE C.V., doing business as “ROYAL HOUSE”, with its registered address at Huayacán Lote 58, SMZA 310, Zip Code 77560, Benito Juárez, Quintana Roo, in compliance with the Federal Law on
Protection of Personal Data Held by Private Parties, hereby informs you of the following:

“THE REAL ESTATE AGENCY” is responsible for the use and protection of the personal data provided by THE CONSUMER and THE REAL ESTATE ADVISOR regarding the execution and performance of this contract.

COLLECTED PERSONAL DATA

The following information, among others, may be requested and processed:

  • Full name, address, telephone number, and email address.
  • Official identification and RFC (Tax ID).
  • Property documents and utility services related to the real estate property.
  • Financial information strictly necessary for the real estate transaction.

PURPOSE OF PROCESSING

Personal data will be used for:

  • The promotion, management, and closing of real estate transactions.
  • Compliance with fiscal and legal obligations.
  • Preparation of contracts, invoicing, and tax receipts.
  • Communication with clients and advisors regarding the progress of the transaction.
  • Compliance with obligations derived from NOM-247-SE-2021 and other applicable provisions.

DATA TRANSFER

Data may be shared with:

  • Public notaries, registry and tax authorities.
  • Banking or financial institutions, when necessary for the transaction.
  • Service providers hired by “THE REAL ESTATE AGENCY” (CRM, administrative management, electronic signature).
  • In all cases, it shall be guaranteed that third parties maintain the confidentiality and security of the information.

ARCO RIGHTS

The data holder may exercise their rights of Access, Rectification, Cancellation, and Opposition (ARCO), as well as revoke their consent, by sending a written request to the email address: info@royalhouserealty.com or to the address indicated above.

The request must contain the name, contact method, and a clear description of the data regarding which the right is to be exercised.

SECURITY MEASURES

“THE REAL ESTATE AGENCY” implements administrative, technical, and physical measures to protect personal data against damage, loss, alteration, destruction, or misuse.

CHANGES TO THE PRIVACY NOTICE

Any modification will be published on the official website:

https://royalhouserealty.com/terminos-y-condiciones/ or notified directly to the email provided by the data holder.