Terms and Conditions

HOMES & PROPERTIES, S.A. DE C.V., doing business as “ROYAL HOUSE”,
located at Huayacán Lote 58, SMZA 310, Postal Code 77560, Benito Juárez,
Quintana Roo, makes the following Terms and Conditions for the use of the
website www.royalhouse.mx available to users.
Access to and use of the site implies full and unreserved acceptance of these
Terms and Conditions.

1. Object The purpose of the website is to offer information regarding real
   estate services, the promotion of properties for sale or rent, professional advice,
   and access to digital management tools. The user acknowledges that the site is
   solely a means of intermediation and technological support, without “ROYAL
   HOUSE” directly participating in negotiations between advisors and clients.
2. Definitions
    User: Person who accesses the website, whether a consumer, real
   estate advisor, or visitor.
    Consumer: Owner or person interested in acquiring a property.
    Real Estate Advisor: Professional affiliated with the “ROYAL HOUSE”
   membership.
    The Real Estate Agency: HOMES & PROPERTIES, S.A. DE C.V.,
   responsible for the website and associated digital services.
3. Conditions of Access and Use The user agrees to use the site solely for
   lawful purposes and in accordance with current Mexican legislation. Introducing
   viruses, malicious programs, or any technology that may damage the site is
   prohibited. The user may not use the site for fraudulent, deceptive, or unlawful
   purposes. Access to certain sections may require prior registration and express
   acceptance of additional policies.
4. Services Offered The website may include: I. Publication of properties for
   sale or rent. II. Property search and filtering tools. III. Contact forms between
   consumers and advisors. IV. Access to legal documentation and model
   contracts. V. Information regarding additional services (appraisals,
   administrative management, professional photography, digital marketing).
5. User Responsibility The user is obligated to: a) Provide truthful and updated
   information in contact or registration forms. b) Respect the intellectual property
   rights of “ROYAL HOUSE” and third parties. c) Abstain from making offensive or
   discriminatory comments, or comments contrary to morality, in the interactive
   sections of the site.
6. Intellectual Property All content on the site (texts, images, logos, brands,
   designs, software, databases) is the property of “ROYAL HOUSE” or licensed
   third parties. Its reproduction, distribution, modification, or exploitation without
   express authorization is prohibited.
7. Limitation of Liability “ROYAL HOUSE” does not guarantee that the site is
   free of errors, interruptions, or technical failures. Use of the site is at the user’s
   own responsibility. The company shall not be responsible for damages derived
   from improper use of the site or the information published. Negotiations
   between consumers and advisors are the exclusive responsibility of the
   involved parties.
8. External Links The site may contain links to third-party pages. “ROYAL
   HOUSE” is not responsible for the content, policies, or practices of such
   external sites.
9. Personal Data Protection The treatment of personal data collected through
   the site will be governed by the Privacy Notice available on the same
   webpage. The user may exercise their ARCO rights (Access, Rectification,
   Cancellation, and Opposition) in accordance with the Federal Law on Protection
   of Personal Data Held by Private Parties.
10. Commercial Conditions Prices, commissions, and fees published on the
    site are for reference only and may vary according to direct negotiation between
    the consumer and the advisor. Reservations and cancellations shall be
    governed by what is established in the real estate intermediation contract. In the
    event of withdrawal by the buyer, the penalties provided for in the corresponding
    contract will apply.
11. Modifications “ROYAL HOUSE” reserves the right to modify these Terms
    and Conditions at any time. Modifications will enter into force upon their
    publication on the website.
12. Applicable Legislation and Jurisdiction These Terms and Conditions are
    governed by the laws of the United Mexican States. For any controversy, the
    parties submit to the jurisdiction of the competent courts of Quintana Roo,
    waiving any other jurisdiction that might correspond to them.
13. Contact For any doubt or clarification regarding these Terms and
    Conditions, the user may communicate via email at contact@royalhouse.mx or
    at the indicated address.